We provide our clients with full support
and provide all the information required.
All this in order to make the use even easier and safer!
Yes, all of the 8 basic colours are available “on the spot”. However, they are blank, i.e. free from imprints. If you want to personalize your tent, we encourage you to familiarize yourself with our possibilities here.
We have presented different ways of cleaning various stains on the sheathing in a brochure available on the help page here.
Preparing personalized sheathing usually takes about 7 business days from the time of receiving a ready and approved project.
In addition to complete tents, we also have spare parts for tents. In case of damage to individual elements, please contact the Customer Service in order to arrange the details of the repair.
NEOtent™ and ATMOtent™ tents are characterized by durability and reliability, however neither should be set up out in strong wind, because strong, gusty winds can damage them. However, it should be remembered that tents damaged by wind are NOT covered by the manufacturer’s warranty.
Details of the warranty conditions can be found here.
In need of support?
-
NEOtent™ Plus
Datasheets
Product cards containing detailed and technical product parameters.
NEOtent™ Plus Datasheet (PDF/383KB)
User Manuals
Familiarize yourself with the instructions for your product to increase functionality and service efficiency.
NEOtent™ Plus User Manual (PDF/595KB)NEOtent™ Plus set off additional instructions (ZIP/2,16MB)NEOtent™ Plus set off additional instructions (7z/1,82MB)
Terms of Warranty
Detailed warranty conditions for individual products from our offer.
NEOtent™ Plus Terms of Warranty (PDF/458KB)
Tents print templates
Download templates that will allow you to place your own design for printing on the sheathing.
Preparing files for print (PDF/111KB)Tents print templates 1:10 (PDF) (ZIP/646KB)Tents print templates 1:1 (CDR) (ZIP/1,3MB)NEOtent™ Plus 3 x 3 (1:10 – PDF, 1:1 – CDR) (ZIP/276KB)NEOtent™ Plus 3 x 4,5 (1:10 – PDF, 1:1 – CDR) (ZIP/411KB)NEOtent™ Plus 3 x 6 (1:10 – PDF, 1:1 – CDR) (ZIP/512KB)NEOtent™ Plus 4 x 4 (1:10 – PDF, 1:1 – CDR) (ZIP/271KB)NEOtent™ Plus 4 x 8 (1:10 – PDF, 1:1 – CDR) (ZIP/512KB) -
NEOtent™ Standard
Datasheets
Product cards containing detailed and technical product parameters.
NEOtent™ Standard Datasheet (PDF/320KB)
User Manuals
Familiarize yourself with the instructions for your product to increase functionality and service efficiency.
NEOtent™ Standard User Manual (PDF/595KB)
Terms of Warranty
Detailed warranty conditions for individual products from our offer.
NEOtent™ Standard Terms of Warranty (PDF/192KB)
Tents print templates
Download templates that will allow you to place your own design for printing on the sheathing.
Preparing files for print (PDF/111KB)Tents print templates 1:10 (PDF) (ZIP/682KB)Tents print templates 1:1 (CDR) (ZIP/1,5MB)NEOtent™ Standard 2 x 2 (1:10 – PDF, 1:1 – CDR) (ZIP/219KB)NEOtent™ Standard 2 x 3 (1:10 – PDF, 1:1 – CDR) (ZIP/339KB)NEOtent™ Standard 2 x 4 (1:10 – PDF, 1:1 – CDR) (ZIP/300KB)NEOtent™ Standard 3 x 3 (1:10 – PDF, 1:1 – CDR) (ZIP/223KB)NEOtent™ Standard 3 x 6 (1:10 – PDF, 1:1 – CDR) (ZIP/373KB)NEOtent™ Standard 4 x 4 (1:10 – PDF, 1:1 – CDR) (ZIP/221KB)